Quite frankly, it should not really matter how far off the mainstream any group is when dealing with state government. Whether it is a blogger in their pajamas, a special interest group or just Joe Citizen, state government should crack open like a piñata when asked for otherwise public information.
Commissioner Farr needs to get his department’s collective heart in the right place when it comes to dealing with the citizens of this state. It is not up to him or anyone else in state government to respond to Tennessee residents based on a perception about professionalism. They are public servants, and their first goal should be to serve the public regardless of what they think about the individual on the other end of the telephone or their politics.