Friday, August 07, 2009

Iowa 911 Center is first to accept Text msgs to "911"

Link
While most 911 call centers can now get a rough location for callers, that is not yet possible with texts. That means i wireless subscribers who text 911 will get a reply asking them for the city or ZIP code they're in. If the response corresponds to the Black Hawk County call center's area, the text messages goes through to an operator. Otherwise the texter is told to call 911.

The call center's operators are able to text back from their computers to conduct a conversation with the texter.